‘We are very focussed on the muffins’: product trumps employment matters in franchises

Centre for Work Organisation and Wellbeing
Published
A 2012 report from The Franchise Council of Australia highlights around 700 000 people to be employed by franchises nationally. Interestingly though, only one third of franchisors employed human resources (HR) or industrial relations (IR) professionals, or provided access to such advice for franchisees; nor did they conduct internal audits into how franchisees executed employment […]

Bread winner to give franchising master class

A crusty loaf of break
Griffith Business School
Published
Having made a lot of dough in the franchising industry, former Brumby’s bakery boss Michael Sherlock is now sharing his recipe for success with others seeking their own rise to the top. Mr Sherlock was this year made an Adjunct Professor at the Griffith Business School’s Asia-Pacific Centre for Franchising Excellence and will be the […]

Pre-entry franchise education a key step

Lorelle Frazer at a Griffith University lectern
Griffith Business School
Published
Research reveals prospective franchisees that complete Griffith University’s free, online Pre-Entry Franchise Education Program are more likely to buy a franchise and experience greater levels of satisfaction than prospective franchisees who don’t complete the program. The research, funded by the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education (DIICCSRTE) and cited in […]